Terms of Service

Deposit

You will be required to pay a deposit when booking with Responsible Asia.

The deposit will be 10% of the full payment. All deposits are non-refundable.

Final payment is required no later than 30 days prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking.

Payment Policy

All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card as Visa, Mastercard, American Express, JCB and Unionpay not including credit card transaction fee (Please add in 3% fee for Visa, Mastercard, JCB, Unionpay or 3.85% for American Express to the total amount of payment each time).

After receiving your payment, we will issue you the hotel voucher and/or final confirmation itinerary, which can be sent to you by fax or e-mail.

Payment Methods

• Online payment by Credit Card  We accept American Express, Visa card, Mastercard, JCB card and Unionpay since Responsible Asia is a verified member of Tazapay System. Your card information will be protected during the transaction by using the security system with Tazapay. Your invoice will be created when you confirmed the booking and send you the guideline to deposit your spot.
• By bank transfer: If you prefer to do the bank transfer, please contact us so we can send you the bank detail information. However, all the bank fee and foreign currency exchange have to be taken care at your end.

Alterations to your itinerary before the booking is processed are happily processed free of charge. We want to provide the best tour possible for you.

Alterations, after you have received your booking confirmation letter, will attract a fee of $10 USD per request.

Responsible Asia reserves the right to modify the itinerary of the tour if air schedule or surface transportation changes, and/or events beyond its control make such alteration necessary.

In this event, any of the increase or reduction of the tour cost will be calculated and charged accordingly.

If the tour is to be changed at the request of the client(s), the client will be required to pay any additional cost in advance.

The rate for children applicable for child sharing a room or cabin with two adults:

• For infant (<02 years old): FOC except domestic ticket cost.
• 02 – 11 years old: 85% adult rate.
• Child from 12 years old and above will pay as adult.

All tickets: Based on each airlines policy, the price for children will be applied at time of booking.

The cancellation fee will be calculated as follows:
+ 60 days prior to arrival date: No cancellation charge. We Guarantee 100% Money Back. + Airfare cancellation fees (according to the airline’s cancellation policy) if any
+ 59 – 30 days prior to arrival date: 5% cancellation charge. + Airfare cancellation fees (according to the airline’s cancellation policy) if any
+ 29 – 15 days prior to arrival date: 10% + Airfare cancellation fees (according to the airline’s cancellation policy) if any
+ 14 – 8 days prior to arrival date: 40% + Airfare cancellation fees (according to the airline’s cancellation policy) if any
+ 7 days prior to arrival date: 100 %
+ No show: 100%
After the trip has commenced, we are unable to refund any amount for unused services due to your early departure, late arrival, or missed days on tours.